Scope of Service
This policy governs the refund conditions applicable to services related to trademark registration service provided by our firm.
Refundable Cases
Refunds may be granted under the following circumstances:
a. If the client cancels the application after making a prepayment but prior to the initial consultation.
b. If, during the consultation, the client explicitly communicates the decision not to proceed with the filing process.
Non-refundable Cases
Refunds will not be granted under the following circumstances:
a. Once the case has been transmitted to local attorneys or trademark agents in the relevant jurisdictions.
b. If the trademark application is refused by the trademark office of the relevant jurisdiction.
Scope of Service Fees
The service fee for trademark filing includes the preparation and submission of the application and reporting of the results. These components are deemed fully rendered upon completion and are therefore Non-refundable.